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Submit a Ticket - Customer Care
Please select the Product Category:
RASS
SkyRF
L-IESA
RASS
Your Name
*
Your Email
*
Subject
*
Tags
License
RASS-R
RASS-S
RFA
RTG
RTS
RES
Gyro-RTI
UVR
Select the relevant RASS product from the list above.
Type
Issue
Other
Question
RMA Request
Sales
S/N
*
Last Calibration Date
*
Software version
*
Maintenance Contract?
Yes
No
General Description
What do you observe? Is there a specific trigger that caused the issue (power, software)? When does it happen? Is the issue continuously present, or intermittent? Are there special circumstances this happens? What are the connections to the equipment at the time of the problem? Is the issue repeatable, does it happen often or only sporadically?
Priority
*
Low priority
High priority
Company Name
Company Address
Attachment
Can you add screen captures to show the issue? Do you have a RASS recording, pictures of your setup?
Submit
SkyRF
Your Name
*
Your Email
*
Subject
*
S/N
*
Support Contract
*
Yes
No
Do you have an active maintenance contract for this S/N?
Description
Type
Issue
Other
Question
RMA Request
Sales
Priority
Low priority
High priority
Company Name
Company Address
Attachment
Submit
L-IESA
Your Name
*
Your Email
*
Subject
*
S/N
*
Support Contract
*
Yes
No
Do you have an active maintenance contract for this S/N?
Description
Type
Issue
Other
Question
RMA Request
Sales
Priority
Low priority
High priority
Company Name
Company Address
Attachment
Submit
